Welcome to Selfridgie Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our fashion products. By accessing this website and placing an order, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
1. Website Use & Intellectual Property
1.1 License to Use
Selfridgie Store grants you a limited license to access and make personal use of this website. This license does not include any commercial use of the site or its contents.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, button icons, images, product descriptions, and software, is the property of Selfridgie Store or its content suppliers and protected by international copyright laws.
1.3 Prohibited Activities
You may not:
- Reproduce, duplicate, copy, sell or otherwise exploit the website or any product image for commercial purposes
- Use any data mining, robots, or similar data gathering/extraction tools
- Frame or utilize framing techniques to enclose any trademark or logo
- Use any meta tags or other hidden text utilizing our name or trademarks
2. Product Information
2.1 Product Descriptions
We strive to accurately display the colors and details of our products. However, actual colors may vary slightly due to monitor settings. Product dimensions are approximate.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and cancel that item from your order.
2.3 Product Categories
Our current product categories include:
- All In Ones
- Dresses
- Footwear
- Jeans & Trousers
- Knitwear & Sweats
- Outerwear
- Shorts
- Skirts
- Suits & Tailoring
- Swimwear
- Tops
- Underwear & Nightwear
3. Ordering & Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.
3.2 Pricing
All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to correct pricing errors at any time.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent that you have the legal right to use any payment method you provide.
3.4 Order Processing
Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.
4. Shipping & Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after dispatch
- Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after dispatch
4.2 Shipping Restrictions
We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.
4.3 Delivery Responsibility
Once the package leaves our facility, responsibility for the shipment transfers to the carrier. We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.
5. Returns & Exchanges
5.1 Return Policy
You may return most items within 15 days of receiving your order, provided they are:
- Unworn, unwashed, and in original condition
- With all original tags attached
- In the original packaging
5.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Underwear & Nightwear
- Swimwear
Exceptions are made if these items arrive defective or not as described.
5.3 Return Process
To initiate a return:
- Contact us at [email protected] with your return request
- Wait for approval (response within 24-48 hours)
- Package the item securely with all original tags and packaging
- Ship to our returns center: Selfridgie Store Returns, 2674 Brannon Avenue, Jacksonville, FL 32217, United States
5.4 Refunds
Refunds are processed within 3-5 business days after receiving your return and will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to our error.
5.5 Exchanges
We’re happy to exchange items for a different size or color, subject to availability. For faster service, we recommend placing a new order while returning the original purchase.
5.6 International Returns
Customers outside the U.S. are responsible for return shipping costs and any applicable customs fees. We recommend using a trackable shipping service.
6. Customer Responsibilities
6.1 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
6.2 Accurate Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
6.3 Prohibited Uses
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using our services.
7. Limitation of Liability
Selfridgie Store shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your access to or use of, or inability to access or use, the website or any products.
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the website or purchasing products.
8. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update, change or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for changes.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Selfridgie Store2674 Brannon Avenue
Jacksonville, FL 32217
United States
Email: [email protected]
